Delaware North, a global leader in hospitality and food service, today announced it has entered into a 20-year partnership to provide all catering and hospitality services at Coventry’s award-winning center for conference, exhibition, hotel, music and sports facilities, the Ricoh Arena.
Home to Premiership Rugby team Wasps, Wasps Netball and Coventry City Football Club, this world-class destination in Coventry hosts around 1.6 million visitors annually in over 20,000 square meters of space encompassing the Erickson Exhibition Hall, state-of-the-art meeting rooms, two restaurants, a DoubleTree By Hilton Hotel and one of the UK’s largest casinos.
The joint venture cements Delaware North’s position as the UK’s biggest player in the sports arena hospitality sector and marks Delaware’s debut in Premiership Rugby. Ricoh Arena will join a portfolio that includes the capital’s top three football stadia – Wembley National Stadium, the Emirates Stadium and the London Stadium (venue for the London 2012 Olympic Games).
Uniquely, Delaware North add value by providing content as well as catering. Alongside world-class hospitality experiences, Delaware North bring events and content to the Arena calendar. The company has strong NFL and MLB links and a strategic partnership with professional Esports organization Splyce.
Esports is an industry on the rise, already boasting more than 300 million fans globally. NFL is gaining in popularity in the UK with three NFL League teams playing a regular-season game in London for the first time this summer at Wembley Stadium.
“The Ricoh Arena is an innovator in the world of business, entertainment and sport. Delaware North is an innovator in hospitality and catering services. We have spent a considerable amount of time and effort looking at ‘What’s Next’, best referenced in the publication of our two reports on The Future of Sports [www.futureof.org]”, said Delaware North UK Managing Director Doug Tetley.
“We’re in growth mode in the UK, with strong financial backing from our U.S. parent company. I have an immensely experienced senior leadership team in place and we’re hungry to grow our business”.
Nick Eastwood, Chief Executive of Wasps Group, said it was great news for the Ricoh Arena and for the region that a global business was investing in the Midlands.
He said: “This is a landmark deal for Wasps Group and the start of a long relationship with Delaware North who have shown enormous confidence in both the Ricoh Arena and the quality of the region’s staff.
“The company has an outstanding reputation for quality and service and works with some of the biggest venues in sport, leisure and business.
“We are very excited about the partnership and continuing to provide all our visitors with the highest level of hospitality and customer experience.”
About Delaware North UK
Delaware North UK, the U.S.-owned hospitality and food management company, has a growing portfolio across nation-wide sports stadia and travel hubs in the UK.
It is an impressive blue-chip roster of the most famous sporting arenas in the world. This includes the food services management of all the catering and hospitality at the national stadium, Wembley Stadium; The London Stadium, home of West Ham United; Arsenal’s Emirates Stadium; Fulham Football Club; Charlton Athletic’s The Valley stadium; Fulham’s Craven Cottage; and Derby’s Pride Park stadium and Moor Park training ground.
2017 saw a raft of prestigious new UK business acquisitions and openings, with the purchase of London indie Prime Burger and its St Pancras International, Euston Station and London ExCel sites; and a collaboration with Friska at Luton Airport; these new travel sites sit alongside the existing portfolio of Drake & Morgan-franchise The Commission at Heathrow and three Mozzo coffee outlets at Glasgow Airport, as well as The Bar and several other food operations in the airport.
About Delaware North
Delaware North is one of the largest privately-held hospitality and food service companies in the world.
Founded in 1915 and owned by the Jacobs family for over 100 years, Delaware North has global operations at high-profile places such as sports and entertainment venues, national and state parks, destination resorts and restaurants, airports, and regional casinos.
With 55,000 employee associates worldwide, dedicated to creating special experiences one guest at a time, Delaware North serves more than 500 million guests annually.
Delaware North has annual revenue of about $3 billion in the sports, travel hospitality,
Learn more about Delaware North at www.delawarenorth.com.